{
  "meta": {
    "name": "Passage Index — Agent Access Tracker",
    "as_of": "2026-10-20",
    "policy": "Every non-unknown cell must cite a public source with a date. No synthetic probing, no CAPTCHA bypass, no evasion. 'unknown' means no verified public report was found.",
    "status_legend": {
      "blocked": "Company confirmed (or credible press reports) that it blocks this agent, or all outside agents, for this task",
      "restricted": "Allowed only under conditions (paid license, read-only, written permission) or a specific task is barred",
      "reported_issue": "Users report failures, relayed by press; not confirmed by the site",
      "allowed": "Site publicly says it allows consumer agents (anti-bot systems may still interfere)",
      "allowed_partner": "Publicly announced partnership allowing this agent",
      "unknown": "No verified public report. Not the same as 'works'"
    },
    "confidence_legend": {
      "company_confirmed": "Site/company statement on record",
      "press_reported": "Reported by a named outlet, not a direct company statement",
      "user_reported": "User reports relayed by press"
    }
  },
  "agents": [
    {
      "slug": "muse",
      "name": "Muse",
      "vendor": "Meta"
    },
    {
      "slug": "dots",
      "name": "Dots",
      "vendor": "OpenAI"
    },
    {
      "slug": "grok",
      "name": "Grok",
      "vendor": "xAI"
    },
    {
      "slug": "instinct",
      "name": "Instinct",
      "vendor": "Spear Street Technology"
    }
  ],
  "sources": [
    {
      "id": "cnbc-jpm-2026-10-13",
      "title": "JPMorgan Chase blocks outside AI agents like Muse, Instinct from directly accessing accounts",
      "publisher": "CNBC",
      "published": "2026-10-13",
      "url": "https://www.cnbc.com/2026/10/13/jpmorgan-ai-agents-account-access.html"
    },
    {
      "id": "verge-schwab-2026-10-16",
      "title": "Charles Schwab is blocking AI agents, too",
      "publisher": "The Verge",
      "published": "2026-10-16",
      "url": "https://www.theverge.com/ai-artificial-intelligence/1013303/charles-schwab-is-blocking-ai-agents-too"
    },
    {
      "id": "verge-web-2026-10-17",
      "title": "Websites are closing their doors to AI agents",
      "publisher": "The Verge",
      "published": "2026-10-17",
      "url": "https://www.theverge.com/ai-artificial-intelligence/1013195/ai-agents-blocked-web"
    },
    {
      "id": "tc-2026-10-06",
      "title": "The next hurdle for AI agents: getting websites to let them in",
      "publisher": "TechCrunch",
      "published": "2026-10-06",
      "url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/"
    },
    {
      "id": "stateofai-2026-10-18",
      "title": "Delta, JPMorgan, Schwab and Amazon Are Starting to Lock Out the AI Agents…",
      "publisher": "State of AI",
      "published": "2026-10-18",
      "url": "https://www.thestateofai.com/news/delta-jpmorgan-schwab-yelp-amazon-block-ai-agents"
    },
    {
      "id": "notebookcheck-2026-10-19",
      "title": "US banks and Amazon are blocking AI agents like Meta's Muse",
      "publisher": "Notebookcheck",
      "published": "2026-10-19",
      "url": "https://www.notebookcheck.net/US-banks-and-Amazon-are-blocking-AI-agents-like-Meta-s-Muse.1427833.0.html"
    }
  ],
  "changelog": [
    {
      "date": "2026-10-20",
      "type": "verification",
      "title": "Full re-verification against sources published through Oct 19",
      "items": [
        "Delta: confidence raised to company-confirmed (Delta statement to TechCrunch, Oct 6).",
        "Yelp: primary source switched to TechCrunch (Yelp's direct statement).",
        "Walmart × Muse: changed from 'reported issue' to 'partner'. Walmart confirmed the partnership and said checkout failures weren't intentional.",
        "Schwab: added that read-only access via Schwab's MCP servers is reported as allowed. Other agents remain unknown.",
        "Amazon × Grok: added State of AI (Oct 18) user report; Amazon has not confirmed.",
        "Added Citigroup, United, eBay, Zillow, Google accounts, Wayfair, Gap, Kohl's.",
        "New status 'allowed' (site publicly permits consumer agents): Zillow."
      ]
    },
    {
      "date": "2026-10-19",
      "type": "launch",
      "title": "Index compiled",
      "items": [
        "Initial 10 sites × 4 agents from CNBC (Oct 13) and The Verge (Oct 16, Oct 17)."
      ]
    }
  ],
  "sites": [
    {
      "slug": "jpmorgan-chase",
      "name": "JPMorgan Chase",
      "category": "bank",
      "note": "Read-only data via open-banking providers (e.g. Plaid) is supported; agents cannot send money or pay bills. No timeline for allowing direct agent access. (CNBC)",
      "cells": {
        "muse": {
          "status": "blocked",
          "confidence": "company_confirmed",
          "task": "account access / money movement",
          "source": "cnbc-jpm-2026-10-13",
          "detail": "Muse named; bank spokeswoman confirmed external agents are blocked for retail customers.",
          "source_url": "https://www.cnbc.com/2026/10/13/jpmorgan-ai-agents-account-access.html",
          "source_publisher": "CNBC",
          "source_date": "2026-10-13"
        },
        "dots": {
          "status": "blocked",
          "confidence": "company_confirmed",
          "task": "account access / money movement",
          "source": "cnbc-jpm-2026-10-13",
          "detail": "Not named individually; bank policy covers all external agents logging in with customer credentials.",
          "source_url": "https://www.cnbc.com/2026/10/13/jpmorgan-ai-agents-account-access.html",
          "source_publisher": "CNBC",
          "source_date": "2026-10-13"
        },
        "grok": {
          "status": "blocked",
          "confidence": "company_confirmed",
          "task": "account access / money movement",
          "source": "cnbc-jpm-2026-10-13",
          "detail": "Not named individually; bank policy covers all external agents logging in with customer credentials.",
          "source_url": "https://www.cnbc.com/2026/10/13/jpmorgan-ai-agents-account-access.html",
          "source_publisher": "CNBC",
          "source_date": "2026-10-13"
        },
        "instinct": {
          "status": "blocked",
          "confidence": "company_confirmed",
          "task": "account access / money movement",
          "source": "cnbc-jpm-2026-10-13",
          "detail": "Instinct named in CNBC report.",
          "source_url": "https://www.cnbc.com/2026/10/13/jpmorgan-ai-agents-account-access.html",
          "source_publisher": "CNBC",
          "source_date": "2026-10-13"
        }
      }
    },
    {
      "slug": "charles-schwab",
      "name": "Charles Schwab",
      "category": "brokerage",
      "note": "CEO Rick Wurster (Bloomberg, Oct 16): Schwab blocks unauthorized agents, including Muse, from moving client money, and gets a weekly report of blocked attempts. External models can read balances and research through Schwab's own MCP servers but cannot move money. Other agents are not named individually. (The Verge; State of AI; Notebookcheck)",
      "cells": {
        "muse": {
          "status": "blocked",
          "confidence": "company_confirmed",
          "task": "moving client money",
          "source": "verge-schwab-2026-10-16",
          "detail": "Muse named by the CEO. Read-only access via Schwab MCP servers is reported as allowed.",
          "source_url": "https://www.theverge.com/ai-artificial-intelligence/1013303/charles-schwab-is-blocking-ai-agents-too",
          "source_publisher": "The Verge",
          "source_date": "2026-10-16"
        },
        "dots": {
          "status": "unknown"
        },
        "grok": {
          "status": "unknown"
        },
        "instinct": {
          "status": "unknown"
        }
      }
    },
    {
      "slug": "delta",
      "name": "Delta Air Lines",
      "category": "airline",
      "note": "Delta statement to TechCrunch (Oct 6); restated by The Verge (Oct 17).",
      "cells": {
        "muse": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "ticket booking",
          "source": "tc-2026-10-06",
          "detail": "Delta told TechCrunch it has no partnership or integration that enables third-party AI agents to shop for or book Delta flights, and is protecting customers from unauthorized automated activity.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "dots": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "ticket booking",
          "source": "tc-2026-10-06",
          "detail": "Delta told TechCrunch it has no partnership or integration that enables third-party AI agents to shop for or book Delta flights, and is protecting customers from unauthorized automated activity.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "grok": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "ticket booking",
          "source": "tc-2026-10-06",
          "detail": "Delta told TechCrunch it has no partnership or integration that enables third-party AI agents to shop for or book Delta flights, and is protecting customers from unauthorized automated activity.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "instinct": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "ticket booking",
          "source": "tc-2026-10-06",
          "detail": "Delta told TechCrunch it has no partnership or integration that enables third-party AI agents to shop for or book Delta flights, and is protecting customers from unauthorized automated activity.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        }
      }
    },
    {
      "slug": "amazon",
      "name": "Amazon",
      "category": "retail",
      "note": "Amazon v. Perplexity litigation ongoing (appeals court overturned injunction in August; amended complaint filed). (The Verge)",
      "cells": {
        "muse": {
          "status": "blocked",
          "confidence": "company_confirmed",
          "task": "shopping",
          "source": "verge-web-2026-10-17",
          "detail": "Amazon said Muse's 'continued access' violates its site policies (blocking began Sept 20, per State of AI).",
          "source_url": "https://www.theverge.com/ai-artificial-intelligence/1013195/ai-agents-blocked-web",
          "source_publisher": "The Verge",
          "source_date": "2026-10-17"
        },
        "dots": {
          "status": "reported_issue",
          "confidence": "press_reported",
          "task": "shopping",
          "source": "verge-web-2026-10-17",
          "detail": "Reports of Dots being unable to use Amazon.",
          "source_url": "https://www.theverge.com/ai-artificial-intelligence/1013195/ai-agents-blocked-web",
          "source_publisher": "The Verge",
          "source_date": "2026-10-17"
        },
        "grok": {
          "status": "reported_issue",
          "confidence": "user_reported",
          "task": "shopping",
          "source": "stateofai-2026-10-18",
          "detail": "A Grok user posted the same Amazon warning Muse users get. Amazon has not confirmed.",
          "source_url": "https://www.thestateofai.com/news/delta-jpmorgan-schwab-yelp-amazon-block-ai-agents",
          "source_publisher": "State of AI",
          "source_date": "2026-10-18"
        },
        "instinct": {
          "status": "reported_issue",
          "confidence": "press_reported",
          "task": "shopping",
          "source": "verge-web-2026-10-17",
          "detail": "Reports of Instinct's agent being unable to use Amazon.",
          "source_url": "https://www.theverge.com/ai-artificial-intelligence/1013195/ai-agents-blocked-web",
          "source_publisher": "The Verge",
          "source_date": "2026-10-17"
        }
      }
    },
    {
      "slug": "yelp",
      "name": "Yelp",
      "category": "local / reviews",
      "note": "Yelp licenses data to AI firms (e.g. a July deal with OpenAI, per State of AI). Whether a given agent's maker holds a license isn't public.",
      "cells": {
        "muse": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "data access",
          "source": "tc-2026-10-06",
          "detail": "Yelp told TechCrunch it doesn't permit non-human traffic unless the agent pays for access through its data licensing program.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "dots": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "data access",
          "source": "tc-2026-10-06",
          "detail": "Yelp told TechCrunch it doesn't permit non-human traffic unless the agent pays for access through its data licensing program.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "grok": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "data access",
          "source": "tc-2026-10-06",
          "detail": "Yelp told TechCrunch it doesn't permit non-human traffic unless the agent pays for access through its data licensing program.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "instinct": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "data access",
          "source": "tc-2026-10-06",
          "detail": "Yelp told TechCrunch it doesn't permit non-human traffic unless the agent pays for access through its data licensing program.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        }
      }
    },
    {
      "slug": "walmart",
      "name": "Walmart",
      "category": "retail",
      "note": "Partnership confirmed by Walmart; reported checkout friction from human-verification checks (TechCrunch, Oct 6).",
      "cells": {
        "muse": {
          "status": "allowed_partner",
          "confidence": "company_confirmed",
          "task": "shopping",
          "source": "tc-2026-10-06",
          "detail": "Walmart told TechCrunch it's partnered with Muse and that checkout failures weren't intentional. Users report human-verification checks interrupting agent checkout.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "dots": {
          "status": "unknown"
        },
        "grok": {
          "status": "unknown"
        },
        "instinct": {
          "status": "unknown"
        }
      }
    },
    {
      "slug": "best-buy",
      "name": "Best Buy",
      "category": "retail",
      "note": "Named as a Meta retail partner allowing Muse to shop.",
      "cells": {
        "muse": {
          "status": "allowed_partner",
          "confidence": "press_reported",
          "task": "shopping",
          "source": "verge-web-2026-10-17",
          "detail": "Meta partnership.",
          "source_url": "https://www.theverge.com/ai-artificial-intelligence/1013195/ai-agents-blocked-web",
          "source_publisher": "The Verge",
          "source_date": "2026-10-17"
        },
        "dots": {
          "status": "unknown"
        },
        "grok": {
          "status": "unknown"
        },
        "instinct": {
          "status": "unknown"
        }
      }
    },
    {
      "slug": "sephora",
      "name": "Sephora",
      "category": "retail",
      "note": "Named as a Meta retail partner allowing Muse to shop.",
      "cells": {
        "muse": {
          "status": "allowed_partner",
          "confidence": "press_reported",
          "task": "shopping",
          "source": "verge-web-2026-10-17",
          "detail": "Meta partnership.",
          "source_url": "https://www.theverge.com/ai-artificial-intelligence/1013195/ai-agents-blocked-web",
          "source_publisher": "The Verge",
          "source_date": "2026-10-17"
        },
        "dots": {
          "status": "unknown"
        },
        "grok": {
          "status": "unknown"
        },
        "instinct": {
          "status": "unknown"
        }
      }
    },
    {
      "slug": "amtrak",
      "name": "Amtrak",
      "category": "rail",
      "note": "Users say Amtrak no longer works with their agent; specific agents not itemized (The Verge, Oct 17; State of AI, Oct 18). Cells stay unknown until an agent-specific report exists.",
      "cells": {
        "muse": {
          "status": "unknown"
        },
        "dots": {
          "status": "unknown"
        },
        "grok": {
          "status": "unknown"
        },
        "instinct": {
          "status": "unknown"
        }
      }
    },
    {
      "slug": "cars-com",
      "name": "Cars.com",
      "category": "auto marketplace",
      "note": "Users say Cars.com no longer works with their agent; specific agents not itemized (The Verge, Oct 17; State of AI, Oct 18). Cells stay unknown until an agent-specific report exists.",
      "cells": {
        "muse": {
          "status": "unknown"
        },
        "dots": {
          "status": "unknown"
        },
        "grok": {
          "status": "unknown"
        },
        "instinct": {
          "status": "unknown"
        }
      }
    },
    {
      "slug": "citigroup",
      "name": "Citigroup",
      "category": "bank",
      "note": "Citigroup told the Financial Times it won't let third-party agents log in or transact (relayed by State of AI; FT not independently verified here).",
      "cells": {
        "muse": {
          "status": "blocked",
          "confidence": "press_reported",
          "task": "log in / transact",
          "source": "stateofai-2026-10-18",
          "detail": "Policy applies to all third-party agents; no agent named.",
          "source_url": "https://www.thestateofai.com/news/delta-jpmorgan-schwab-yelp-amazon-block-ai-agents",
          "source_publisher": "State of AI",
          "source_date": "2026-10-18"
        },
        "dots": {
          "status": "blocked",
          "confidence": "press_reported",
          "task": "log in / transact",
          "source": "stateofai-2026-10-18",
          "detail": "Policy applies to all third-party agents; no agent named.",
          "source_url": "https://www.thestateofai.com/news/delta-jpmorgan-schwab-yelp-amazon-block-ai-agents",
          "source_publisher": "State of AI",
          "source_date": "2026-10-18"
        },
        "grok": {
          "status": "blocked",
          "confidence": "press_reported",
          "task": "log in / transact",
          "source": "stateofai-2026-10-18",
          "detail": "Policy applies to all third-party agents; no agent named.",
          "source_url": "https://www.thestateofai.com/news/delta-jpmorgan-schwab-yelp-amazon-block-ai-agents",
          "source_publisher": "State of AI",
          "source_date": "2026-10-18"
        },
        "instinct": {
          "status": "blocked",
          "confidence": "press_reported",
          "task": "log in / transact",
          "source": "stateofai-2026-10-18",
          "detail": "Policy applies to all third-party agents; no agent named.",
          "source_url": "https://www.thestateofai.com/news/delta-jpmorgan-schwab-yelp-amazon-block-ai-agents",
          "source_publisher": "State of AI",
          "source_date": "2026-10-18"
        }
      }
    },
    {
      "slug": "united",
      "name": "United Airlines",
      "category": "airline",
      "note": "United pointed TechCrunch to its Terms of Use, which bar robots and automatic devices without prior written permission. It didn't say whether it blocks specific agents.",
      "cells": {
        "muse": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "automated site use (Terms of Use)",
          "source": "tc-2026-10-06",
          "detail": "Terms require United's written permission for automated use. Enforcement against specific agents isn't confirmed.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "dots": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "automated site use (Terms of Use)",
          "source": "tc-2026-10-06",
          "detail": "Terms require United's written permission for automated use. Enforcement against specific agents isn't confirmed.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "grok": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "automated site use (Terms of Use)",
          "source": "tc-2026-10-06",
          "detail": "Terms require United's written permission for automated use. Enforcement against specific agents isn't confirmed.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "instinct": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "automated site use (Terms of Use)",
          "source": "tc-2026-10-06",
          "detail": "Terms require United's written permission for automated use. Enforcement against specific agents isn't confirmed.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        }
      }
    },
    {
      "slug": "ebay",
      "name": "eBay",
      "category": "marketplace",
      "note": "eBay told TechCrunch it doesn't prohibit all third-party shopping agents, but restricts unauthorized agents and actions such as scraping and model training. A few users said their accounts were suspended over agent use.",
      "cells": {
        "muse": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "shopping",
          "source": "tc-2026-10-06",
          "detail": "Unauthorized agents and actions are restricted; authorized purchases aren't banned outright.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "dots": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "shopping",
          "source": "tc-2026-10-06",
          "detail": "Unauthorized agents and actions are restricted; authorized purchases aren't banned outright.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "grok": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "shopping",
          "source": "tc-2026-10-06",
          "detail": "Unauthorized agents and actions are restricted; authorized purchases aren't banned outright.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "instinct": {
          "status": "restricted",
          "confidence": "company_confirmed",
          "task": "shopping",
          "source": "tc-2026-10-06",
          "detail": "Unauthorized agents and actions are restricted; authorized purchases aren't banned outright.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        }
      }
    },
    {
      "slug": "zillow",
      "name": "Zillow",
      "category": "real estate",
      "note": "Zillow told TechCrunch it allows AI agents acting on behalf of consumers, though anti-scraping measures may occasionally block some agents.",
      "cells": {
        "muse": {
          "status": "allowed",
          "confidence": "company_confirmed",
          "task": "consumer browsing",
          "source": "tc-2026-10-06",
          "detail": "Allowed by policy; anti-bot measures may occasionally interfere.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "dots": {
          "status": "allowed",
          "confidence": "company_confirmed",
          "task": "consumer browsing",
          "source": "tc-2026-10-06",
          "detail": "Allowed by policy; anti-bot measures may occasionally interfere.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "grok": {
          "status": "allowed",
          "confidence": "company_confirmed",
          "task": "consumer browsing",
          "source": "tc-2026-10-06",
          "detail": "Allowed by policy; anti-bot measures may occasionally interfere.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        },
        "instinct": {
          "status": "allowed",
          "confidence": "company_confirmed",
          "task": "consumer browsing",
          "source": "tc-2026-10-06",
          "detail": "Allowed by policy; anti-bot measures may occasionally interfere.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        }
      }
    },
    {
      "slug": "google-accounts",
      "name": "Google (Gmail / accounts)",
      "category": "email / accounts",
      "note": "Users report Google flagging some accounts that use Muse for 'suspicious activity' (Reddit, via The Verge) and Google kicking out Instinct mid-Gmail cleanup (via TechCrunch). Google has not commented.",
      "cells": {
        "muse": {
          "status": "reported_issue",
          "confidence": "user_reported",
          "task": "account use",
          "source": "verge-web-2026-10-17",
          "detail": "Users report 'suspicious activity' flags on accounts using Muse.",
          "source_url": "https://www.theverge.com/ai-artificial-intelligence/1013195/ai-agents-blocked-web",
          "source_publisher": "The Verge",
          "source_date": "2026-10-17"
        },
        "dots": {
          "status": "unknown"
        },
        "grok": {
          "status": "unknown"
        },
        "instinct": {
          "status": "reported_issue",
          "confidence": "user_reported",
          "task": "Gmail cleanup",
          "source": "tc-2026-10-06",
          "detail": "A user said Google kicked Instinct out while it was cleaning their Gmail inbox.",
          "source_url": "https://techcrunch.com/2026/10/06/the-next-hurdle-for-ai-agents-getting-websites-to-let-them-in/",
          "source_publisher": "TechCrunch",
          "source_date": "2026-10-06"
        }
      }
    },
    {
      "slug": "wayfair",
      "name": "Wayfair",
      "category": "retail",
      "note": "Named as a Meta retail partner for Muse (State of AI, Oct 18).",
      "cells": {
        "muse": {
          "status": "allowed_partner",
          "confidence": "press_reported",
          "task": "shopping",
          "source": "stateofai-2026-10-18",
          "detail": "Meta partnership.",
          "source_url": "https://www.thestateofai.com/news/delta-jpmorgan-schwab-yelp-amazon-block-ai-agents",
          "source_publisher": "State of AI",
          "source_date": "2026-10-18"
        },
        "dots": {
          "status": "unknown"
        },
        "grok": {
          "status": "unknown"
        },
        "instinct": {
          "status": "unknown"
        }
      }
    },
    {
      "slug": "gap",
      "name": "Gap",
      "category": "retail",
      "note": "Named as a Meta retail partner for Muse.",
      "cells": {
        "muse": {
          "status": "allowed_partner",
          "confidence": "press_reported",
          "task": "shopping",
          "source": "verge-web-2026-10-17",
          "detail": "Meta partnership.",
          "source_url": "https://www.theverge.com/ai-artificial-intelligence/1013195/ai-agents-blocked-web",
          "source_publisher": "The Verge",
          "source_date": "2026-10-17"
        },
        "dots": {
          "status": "unknown"
        },
        "grok": {
          "status": "unknown"
        },
        "instinct": {
          "status": "unknown"
        }
      }
    },
    {
      "slug": "kohls",
      "name": "Kohl's",
      "category": "retail",
      "note": "Users report Kohl's no longer works with their agents; Kohl's hasn't commented and no agent is named (State of AI, Oct 18).",
      "cells": {
        "muse": {
          "status": "unknown"
        },
        "dots": {
          "status": "unknown"
        },
        "grok": {
          "status": "unknown"
        },
        "instinct": {
          "status": "unknown"
        }
      }
    }
  ]
}